By Cliff Team

Top Ecommerce Tasks- Assign to your Virtual Assistant Now!

Operating an E-commerce business is obviously not a piece of cake, particularly for medium and small companies. As an owner, you not only have to operate your business, marketplaces but the entire online store properly.

This means, you have to update various products, include new products, update price related details, manage your online promotions, deal with shipping, provide the necessary customer support; in fact, the list here is endless.

However, successful business owners always dedicate their valuable time in doing those activities, which they can do the best i.e. operating and growing the company. On the other side, they leave the administrative duties and routine tasks, including those mentioned here in the shoulders of qualified and professional virtual assistants.

Your outsourced Ecommerce virtual assistants will help you to operate your website, free up your valuable time to focus on strategic business aspects directed towards increase the revenue. In this blog post, we will discuss a few E-commerce tasks, which your outsourced virtual assistant may perform easily.

Customer Service

Customer satisfaction is very much essential for any Ecommerce business to achieve in its sector, but it is one of the time-consuming activities. Hence, a virtual assistant possessing found customer service skills may easily answer customer queries via live chat, phone, social media and email. He gives answers in real-time, convince prospects to make purchases, deal with dissatisfied customers tactfully, manage the lost shipments and so on.

Order Processing

Virtual assistant may deal with order processing on behalf of your online company. These include order entry, its invoicing and shipment process. He compiles the orders, sends invoices to drop-ship or shipping companies and deals with daily tasks.

Exchanges/Returns

Virtual assistant of any company/ecommerce business manages exchanges and returns of products. He communicates directly via email with suppliers and customers to setup exchanges, product returns and refunds.

Inventory Management

Virtual assistants possessing skills in inventory management may monitor various stock levels; update the website to reflect the stock to various suppliers. In addition, they possess on-hand warehouses and allow you to replenish specific products.

Placement of Product Orders

Virtual assistants work with various suppliers, mail invoices to payable accounts and make sure to maintain stocks in the warehouse or any place, where your company require them.

Website Maintenance

Once you complete with the setup of your Ecommerce website, you have to manage it on a consistent basis. Virtual assistants with appropriate qualifications make sure that an Ecommerce website offers flawless and seamless shopping experience to the customers.

Concluding, you need to connect a reputed company for your needs who can provide experienced virtual assistants for the tasks stated above. FOCUS on your core work area and leave the rest to your Virtual Assistant.