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By Sonal Dharampuria

Thinking to start a Successful eCommerce Business?

It all started on 1979 when Michael Aldrich invented online shopping by connecting a modified television to a transaction-processing computer via a domestic telephone line; then the rest is history. It has been 39 years now since its first evolution and this Ecommerce Explosion have given fears to traditional malls.

The Ecommerce world have changed tremendously in all possible ways in the last decade with the inclusion of:

  • Online Marketplaces
  • Mobile Commerce
  • Digital Marketing & Advertising
  • Personal Online Stores

Such a great revolution has compelled all the entrepreneurs to focus on launching their online businesses; they do intend to succeed fast but most of them characterize same behavioral pattern. They do focus to gather as much advice as possible from their professional references, online media or friends ignoring the fact that each business is unique and has to be taken care very specific to its genre. They are more focused looking into their future ignoring the fact of their journey that will lead.

Creating an online business is not a simple affair; it doesn’t matter how unique your products or services are but still your stakes are higher as you’ll be competing with the world. Here the need arises to hire an Ecommerce Specialist who takes your entire burden and focus on achieving your future targets.

They assist you with working standards, needed technologies, best practices and policies that needs to be taken care specific to your business genre. Let’s see how an Ecommerce Specialist can save you from all the botheration:

  1. Initial StartupStarting off is the most important thing that decides your future planning and your success; most experienced business owners say “60 day mark is the toughest” hence seek as much expert hands as possible to stand rock-solid. Some of the few important things that needs to be kept in mind are:
    1. Product Research
    2. Market Trends
    3. Competitor Analysis
    4. Marketplaces Startup Assistance (Amazon, eBay, etc.)
    5. Brand/Category Approval
    6. Product Content and Listing
    7. Online Store Design & Development

Taking care of all the above points is really difficult keeping in mind your existing work chores hence connection to a reliable Ecommerce Partner is the best option to get started.

  1. Creating your Own Online Store– We all know that creating an online store is not easy! We are puzzled after seeing so many options online that commit best technology, speed, easy to navigate, user-friendly interface, optimized code pattern, and so on; hence seeking an expert assistance is mandatory. It will take care of your qualms by:
    1. Choosing the best technology like Shopify
    2. Designing and developing best Store
    3. Product Migration & Building
    4. Product Images and Content
    5. Security and Payment Gateways
    6. Handling Everyday Operations & Customer Support
    7. Regular Store Maintenance, etc.
  1. Presence in Marketplaces– We cannot ignore the presence of a huge arena of online marketplaces viz. Amazon, eBay, Walmart, NewEgg, Etsy, etc. that dominate the Ecommerce space; they have their own rules and policies that need to be adhered at all cost. These platforms provide instant exposure of your products but it definitely needs a strategy with strict guidelines as per marketplace norms. Your Ecommerce Specialist step-by-step guide is very important so as to get most out of these platforms.
  1. Digital Marketing & Advertising– It is really challenging to reach out to relevant audience; only few succeed in making money at the end. A right marketing strategy is the only solution that can make you stand out from the crowd; it applies to your own Store or any of the marketplaces. A relevant Ecommerce Specialist will work out a great marketing/advertising plan using the most relevant Digital Marketing tools viz. Social media, blogs, paid advertising, content marketing, etc. resulting in maximum exposure and sales.

We all know that online shopping or Ecommerce will continue to grow exponentially rising your products sales in all the possible online channels but it will not be achievable without an Ecommerce Expert who can guide and handle your account at all levels. It is important to understand your needs, required approach and buyer’s vision to take you to top!

By Cliff Team

Top Ecommerce Tasks- Assign to your Virtual Assistant Now!

Operating an E-commerce business is obviously not a piece of cake, particularly for medium and small companies. As an owner, you not only have to operate your business, marketplaces but the entire online store properly.

This means, you have to update various products, include new products, update price related details, manage your online promotions, deal with shipping, provide the necessary customer support; in fact, the list here is endless.

However, successful business owners always dedicate their valuable time in doing those activities, which they can do the best i.e. operating and growing the company. On the other side, they leave the administrative duties and routine tasks, including those mentioned here in the shoulders of qualified and professional virtual assistants.

Your outsourced Ecommerce virtual assistants will help you to operate your website, free up your valuable time to focus on strategic business aspects directed towards increase the revenue. In this blog post, we will discuss a few E-commerce tasks, which your outsourced virtual assistant may perform easily.

Customer Service

Customer satisfaction is very much essential for any Ecommerce business to achieve in its sector, but it is one of the time-consuming activities. Hence, a virtual assistant possessing found customer service skills may easily answer customer queries via live chat, phone, social media and email. He gives answers in real-time, convince prospects to make purchases, deal with dissatisfied customers tactfully, manage the lost shipments and so on.

Order Processing

Virtual assistant may deal with order processing on behalf of your online company. These include order entry, its invoicing and shipment process. He compiles the orders, sends invoices to drop-ship or shipping companies and deals with daily tasks.

Exchanges/Returns

Virtual assistant of any company/ecommerce business manages exchanges and returns of products. He communicates directly via email with suppliers and customers to setup exchanges, product returns and refunds.

Inventory Management

Virtual assistants possessing skills in inventory management may monitor various stock levels; update the website to reflect the stock to various suppliers. In addition, they possess on-hand warehouses and allow you to replenish specific products.

Placement of Product Orders

Virtual assistants work with various suppliers, mail invoices to payable accounts and make sure to maintain stocks in the warehouse or any place, where your company require them.

Website Maintenance

Once you complete with the setup of your Ecommerce website, you have to manage it on a consistent basis. Virtual assistants with appropriate qualifications make sure that an Ecommerce website offers flawless and seamless shopping experience to the customers.

Concluding, you need to connect a reputed company for your needs who can provide experienced virtual assistants for the tasks stated above. FOCUS on your core work area and leave the rest to your Virtual Assistant.

By Sonal Dharampuria

Virtual Assistants- Your Fastest Ticket to Growth in 2018!

We as entrepreneurs are special people.

But many of them restrict them to their older days of one-man army or in other terms solo warrior without recognizing that now they are the flag-bearer. We have to understand and figure out that our tasks list involves the most important things that decide company’s growth and future decisions, while delegating the remaining ones.

In simple words, founders, leaders and managers should be involved in high-payoff activities only to advance the business. On the other side, they should hire trained professionals to pull off the other daily activities.

Here comes the role of a virtual assistant, a compulsory designation and a differentiator for companies and business organizations involved in intense competition. A virtual assistant is obviously the fastest possible ticket to your growth in the year 2018 and in future. These are qualified and professional administrative specialists providing us the necessary structure, discipline and support to make our entrepreneurial randomness risk steady and stable.

Foster Communication as Growth Channel

Virtual assistants act as intermediaries to check the voicemail and email inbox on behalf of companies and at the same time, give effective replies to the potential clients. They always make sure that a company owner/founder remains accountable for communicating in a professional, transparent and in a timely manner.

They play prime roles to bridge the gaps, avoid interference and reduce ambiguity largely. In this way, they make sure about consistently in the efficiency and productivity cycle. In this way, virtual assistants create employee engagement, increase operational performance and keep every possible actionable strategy alive.

Helpful as Inspiring Innovation and Big-picture Thinking

Virtual assistants help a large number of ultra-autonomous company heads and stubborn executives to create a range, in which they could focus properly. Expertise of virtual assistants in planning, organization and various communication-related activities allow them to reduce the burden of routine incidentals and daily mandatory tasks from generating standard reports to finessing of various operational functions.

With the passage of time, this sustains a strong momentum to give enough confidence to decision-makers and surrender, which they require for becoming optimally effective i.e. to formulate plans, to think and execute properly. Broad thinking and big picture are mandatory for an entrepreneurial mind.

Virtual Assistants Give Good Value

Virtual assistants always deliver good value by simply freeing up one’s personal life from his professional work. VA in simple words optimizes tactics, tools and tips directed towards creating a pool of opportunities, replenishment and expansion in the entire personal sphere of a company’s founder/manager.

Therefore, virtual assistants are the fastest possible tickets to grow and achieve success for every type of company and business organization in 2018 and in upcoming years.

By Sonal Dharampuria

Amazon’s New Refund Policy- Worry Point for Sellers!

 

Most of the Amazon sellers are now protesting vigorously the latest returns policy introduced by Amazon Group, as it will ease the procedure of sending back various items even at the expense of merchants for consumers. This week, the Amazon Group emailed to inform marketplace sellers involved in the shipping of their products from the garage, home or any warehouse that starting from October 2 2017, items will become automatically authorized for the return.

This implies that any buyer now no longer requires approaching the seller prior to sending/returning any item back, while the merchant will not get any scope to communicate for convincing the customer. For instance, if any consumer returns his purchased phone or any other electronic item because of difficulty in its usage, the seller will no longer be able to help him for it. Instead, the Amazon policy will force the seller to pay refunds of the respective electronic device.

The Email mentioned that customers may now be able to get a printed document of the prepaid return and shipping label with the help of online return center within a less possible span of time. In addition, Amazon declared that it will introduce return fewer refunds. This feature allows sellers to give refunds without taking back the purchased item, which may involve huge expenses in the shipment process or involve difficulty associated with its reselling process.

Hence, a third-party seller highlighted the email and opined that the newly introduced policies of Amazon will cause a big harm to various small business ventures, as they meet their own orders. Online forums further highlight many angry sellers. By discussing the topic related to return fewer refunds, a merchant opined, “The new policy will allow our customers in another way to get various things from us at free of cost. We cannot consider this as a joke.”

Another comment highlighted, “Amazon is assuming that a buyer should never give any false reason related to returning the product to escape from making any payment for it.” Few of the sellers even mentioned in various online forums that Amazon Group is allowing exemptions to specific numbers of items from the automated return procedure. Amazon, on the other side, confirmed that sellers will receive exemptions only in case of excluding only specific inventories and they will have the return less service on an optional basis.

Amazon stated in its e-mail, “Our latest features will help sellers to reduce their costs and time related to returns of products and at the same time, to provide customers with the efficient and the easiest return experience. In addition, our rules will be applicable only to various in-policy returns and we will disrupt the notion about its charges equal to premium for returning labels.”

The newly introduced changes in the policy will direct various sellers, who often opt to fulfill orders of their customers on their own rather than with the help of Amazon. Therefore, Amazon online shopping site is putting its best possible effort to give same shopping experience to every individual irrespective of whether he buys any product from the Amazon or with the help of any third-party merchant.

 

By Sonal Dharampuria

Amazon Coming to Australia- The Next Big Thing

 

The former executive of Amazon Group has recently highlighted about the company’s Australian roll out plan and we finally come to know about the exact launching date. From the upcoming year 2018, Australians will be able to utilize Amazon, one of the popular online shopping portals to make a purchase of various products, which include electronics, clothes, groceries and a wide range of takeaway food items.

In simple words, Australians will be able to receive every possible service including the delivery of fresh food delivery to the Amazon Prime Now.

Brittain Ladd, the former senior manager of the Global Logistics in Amazon Group has highlighted that Amazon’s parent company that the shopping roll out of their company will include Australia very soon. Ladd further said that the company perceives Australia as a lucrative and an appealing market.

Hence, Amazon will launch highest possible numbers of products of services within the entire region of Australia. Until now, we have obtained following updates related to Amazon roll out plan in Australia.

Launch of Amazon in Australia

Amazon has plans to launch its flagship Australian website in both up and running state by the end of the upcoming 2018. Despite it is relatively long waiting as compared to our expectations; we got the confirmation about it.

Overview on Amazon Prime Now

Amazon Group has confirmed about the launch of the Amazon Prime Now premium service i.e. the Australian version of the website. This website will provide the fastest possible shipping services to members in combination with several other benefits. However, we do not have any update about whether Amazon will bring its own courier service or take help from any third party/parties for delivery of their products.

Overview on Amazon Fresh

Amazon Fresh, as the name suggests has specialization in the delivery of groceries. This website performs its functions in almost same manner, as the main website of Amazon. However, Amazon Fresh portal gives emphasis on supermarket goods and fresh food items.

It has a wide range of categories available, which include veggies, fruits, packaged products, frozen and canned food items, cheeses, pasta, beauty/cosmetic products and household supplies. Amazon Group has further confirmed that it will launch its Amazon Fresh site in Australia.

By Sonal Dharampuria

5 Reasons as to why you should get associated with Cliff Technologies!

 

A few years ago, if someone would have proposed the concept of doing business across the globe, we definitely would have considered it as the most expensive and challenging task. But with the evolution of technology, it’s now pretty easier and effective to outsource your business. With lots of opportunities overseas, it is now the basic requirement to be known worldwide. So if you have a business or business plan, don’t just wait for the miracle to happen, take the right decision which will take you towards the growth and success of your business.

Let us first make you all aware about Cliff Technologies! It is a universal, technological, outsourcing and consulting company connecting 30+ countries in 5 continents with global initiative and services. This might be the right time to get associated with platforms like Cliff Technologies and expand your business on the global level. We assist you from setting up your web presence to your product, business marketing and inventory and account management.  Let’s see the top 5 reasons you need to be a part of Cliff Technologies:

  1. We assure reliability, safety, and security while handling client data so that you can be sure and confident about sensitive issues like information security and confidentiality.
  2. Our team of highly skilled professionals are dedicated to deliver the accurate commitment based results on the service agreement and thereby keeping transparency with business terms.
  3. Our services are designed in the way to deliver the best with the value of your money. Our team ensures to derive the maximum returns on your investments.
  4. We provide proactive and ardent customized solutions whenever required and share our expertise on critical issues like sales and growth.
  5. We keep active and frequent communication with all our clients and keep them updated about the progress of their individual projects and keep brainstorming about the everyday hurdles and milestones.

Feel free to contact us to know more about setting up your online business to systematic management of your data, complete digital marketing or starting up with Amazon, eBay or Shopify.

Contact Us

 Cliff Technologies LLC
221 East Indianola Avenue, Maricopa, Phoenix,
AZ 85012

Email: sales@clifftechnologies.com

By Sonal Dharampuria

End to another successful year..!!!

 

We with many others can’t believe it’s already the end of 2016!!! But what a year it has been! Where 2016 has been filled with lots of new opportunities, numerous happy customers, wonderful services and not to forget all the satisfied clients we served. Unlike any other year, the past one was filled with high hopes and immense growth and learning prospects.

We would like to take this moment to thank all of our wonderful sellers, clients and customers for supporting us throughout yet another year. It gives us great pleasure to be associated with each one of you! And with 2016 coming to an end, we want to reach out and send our best wishes to you and yours! We hope that 2017 holds the success, growth and good fortune in all the endeavors you choose to pursue. We appreciate the time you have spent working with us! We wanted to say thank you for supporting us, and we applaud your continued backing in the future. Here is a toast to you!

We aim to reach new horizons in the coming year and be able to achieve all our targets. We know it’s not going to be easy, but with the dedication and hard work, nothing is impossible to achieve. We would like to thank everyone on board with us who shared their expertise and creative minds and help us accomplish so much. Look forward to another year of same commitment, persistence, enthusiasm and dedication. Together we will aspire the success.

May the coming year be filled with hopes and opportunities and lots of new prospects. Hearty and warm New Year wishes to all of you from Cliff Technologies!

Happy New Year 2017!

 

Website: https://www.clifftechnologies.com/

Facebook: https://www.facebook.com/CliffTechnologies/?fref=ts

Twitter: https://twitter.com/CliffTechno

By Sonal Dharampuria

Have you done everything to ensure the success of your Business?

 

Have you done everything to ensure the success of your Business?

Are you drowning in the sea of questions as to what to do and what not to? When it comes to the success and growth of your business, you don’t want to leave any stone unturned. Also, you are never short of suggestions and advises, but it that enough and relevant for the type of business you are running? If the answer is No, then you have a lot to think and work about and we hope this blog will help you and boost not only your business but your confidence too.

It is essential for you, as a seller to understand the need to sell your products on as many places as you can. It’s hardly possible for your business to be physically present everywhere, especially if you own a small business. We are sharing a checklist, which covers all the important factors you need to know:

  • Get your E-Commerce platform ready, if you haven’t already done that yet. If not, then you need one ASAP so that you can target a large number of people at one time. And if “getting an online store” is a hassle for you, then get help from experts and you simply sit back and relax.
  • Marketing & SEO strategies; make a plan to help the potential customers to find your store using the search engines. It targets potential, relevant and massive traffic and increases not only your sales but your brand value too.
  • Optimize and customize your storefront; you must have the complete control over your website so that you’d be able to customize in the way you like from layout, colors to content. Chose your own design and theme and make sure your store page is user-friendly.
  • Product management; it is as important as earning money. You need to manage your inventory, organize your products by category, type season, sale, etc., and add multiple images to make consumer’s selection easier.
  • Payments and checkout; make sure the payments options are easy and quick so that your customers find the entire shopping experience happy and friendly.

Keep these points handy and sure your business success. We agree, some of these points seem critical to handle but that’s where specialists come in. They will not only handle your account for you but will also drive sales for you. One of top e-commerce platform is Shopify. We hope you follow all these steps and simply sit back and relax while your business is being run and flourished.

Good Luck!

By Sonal Dharampuria

Holidays! Are you and your Business ready for it?

Holidays! Are you and your Business ready for it?

Holiday season is just round the corner and will be here before you know it. This the time of the year which has seen previously to have a hike in buying percentage compared to the rest of the year. Now is the perfect time to implement all the digital marketing plans and ideas you have thought throughout the year, if you haven’t done it already. The most important question you need the answer to is: What needs to be done to be prepared for Holidays?

Waiting too long will be like putting your business at disadvantage. You have to make sure you are ready to entertain the increased traffic and customer’s mindset as they will be ready for “click and buy”. Well here’s what you need to do to ensure your Online Business is ready for this fast approaching Holidays.

  1. Make sure people can find you Online

It is important for you to have your web presence known. With so many people accessing internet, it is quite surprising to know that almost 50 percent of U.S. small business still don’t have websites. If you don’t have one, now is the time to get started.

  1. Do you have an E-Commerce platform ready?

E-Commerce industry is the next best thing and is the most common type of mode used when we talk about Online Business. To ensure your business success this Holiday season we recommend you to get your Business associated with the top giants like Amazon. Want to get associated? Visit Cliff Technologies.

  1. Product Listing & Content

It is very essential for you to get your products listed with the best possible content. It is your responsibility to get your customer aware about all the products you are selling with the best descriptive content. So that keyword search will pick your product among the million others. It is important to get your content develop according to the purpose its fulfilling.

  1. Digital Marketing

This includes a vast segment of services committed to make available promotional activities through Blogging, Content, Video promotions and interactive forums while targeting Paid Advertising with Google Adwords and Facebook Ads as the mode to get maximum traffic. Also includes social media platforms like, Facebook, Twitter, Google+, Pinterest, Linkedin and YouTube.

  1. Delivery, Deals, Offers and Discounts

Last but most important is the heading of this point. It is very easy to gather a lot of traffic by keeping is mind the little but very essential factors like Delivery and shipping; whether Delivery is free or low cost. Also Offers and discounts are said to have gathered more traffic than on non-discounted products. Also Deals, Offers and Discounts not only increase the traffic but also make your customer’s feel special. Know more at Cliff Technologies.

So, pull your socks up and get prepared for the wonderful Season of Holidays. Seek Expert Help and enjoy these Holidays with your family and loved ones and let the Experts worry about everything else.

Happy Holidays!

By Sonal Dharampuria

How to make your Online Ecommerce Store Profitable?

This question must be coming in mind of all the sellers who aim to sell online via their own store! Revenue generation via this medium is really puzzling for all those sellers who are busy in their core business and are not able to concentrate on the online platform techniques.

To get noticed in this saturated web environment is really tough hence the best approach to solve this riddle is to outsource it to expert professional companies who can take care entire operations. All entrepreneurs who wish to increase web traffic can use these small hacks while choosing their best partner in this arena.

1. Fast Loading Speed
Make sure that your online store is operating on the highest bandwidth you can afford. The difference of few seconds can make your customer’s shopping experience fabulous.

2. On-Page SEO
Expert On-page SEO services should be rendered with focus on target keywords that can give maximum conversions and visibility.

3. Responsive Design
Mobile traffic is tremendously increasing hence nowadays its mandatory to have Responsive design that is compatible to all mobile devices.

4. Visible Contact Details
Please make sure that your Contact information along with all Social Media Links is clearly visible and found easily.

5. Smooth Navigation
Complex navigation among pages creates confusion and frustrations among your visitors hence make sure that all your page navigation are simple and easy.

6. Social Proof
Visitors are confident to buy from a website that has many social evidences, testimonials and recommendations; hence make sure that these attestations are clearly visible.

7. Return/refunds Policy
Clearly state return and refund policies making your customer feel at ease in all conditions.

8. Sales/Offers Section
A great way to grab eyeballs is to highlight sales and offers section in your website, this definitely attracts visitors to look for current offers.

9. Multiple Payment Options
Your website should have multiple payment options to deal with all kind of shoppers that compel them to trust your brand.

10. High Quality Product Images
Make sure that you are providing multiple high quality product images from different angles to give deep understanding about your product.

Cliff Ecommerce who is Official Shopify partner and a trusted brand working with many sellers is committed to provide best services as per current Ecommerce trends. We are not only making sure that your website is following all the norms but our long term association confirms that your store generates ample revenues at all times.

Please contact us for more details and lets make your Online Store Profitable!

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Thinking to start a Successful eCommerce Business?
Top Ecommerce Tasks- Assign to your Virtual Assistant Now!
Virtual Assistants- Your Fastest Ticket to Growth in 2018!