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By Cliff Team

Top Ecommerce Tasks- Assign to your Virtual Assistant Now!

Operating an E-commerce business is obviously not a piece of cake, particularly for medium and small companies. As an owner, you not only have to operate your business, marketplaces but the entire online store properly.

This means, you have to update various products, include new products, update price related details, manage your online promotions, deal with shipping, provide the necessary customer support; in fact, the list here is endless.

However, successful business owners always dedicate their valuable time in doing those activities, which they can do the best i.e. operating and growing the company. On the other side, they leave the administrative duties and routine tasks, including those mentioned here in the shoulders of qualified and professional virtual assistants.

Your outsourced Ecommerce virtual assistants will help you to operate your website, free up your valuable time to focus on strategic business aspects directed towards increase the revenue. In this blog post, we will discuss a few E-commerce tasks, which your outsourced virtual assistant may perform easily.

Customer Service

Customer satisfaction is very much essential for any Ecommerce business to achieve in its sector, but it is one of the time-consuming activities. Hence, a virtual assistant possessing found customer service skills may easily answer customer queries via live chat, phone, social media and email. He gives answers in real-time, convince prospects to make purchases, deal with dissatisfied customers tactfully, manage the lost shipments and so on.

Order Processing

Virtual assistant may deal with order processing on behalf of your online company. These include order entry, its invoicing and shipment process. He compiles the orders, sends invoices to drop-ship or shipping companies and deals with daily tasks.

Exchanges/Returns

Virtual assistant of any company/ecommerce business manages exchanges and returns of products. He communicates directly via email with suppliers and customers to setup exchanges, product returns and refunds.

Inventory Management

Virtual assistants possessing skills in inventory management may monitor various stock levels; update the website to reflect the stock to various suppliers. In addition, they possess on-hand warehouses and allow you to replenish specific products.

Placement of Product Orders

Virtual assistants work with various suppliers, mail invoices to payable accounts and make sure to maintain stocks in the warehouse or any place, where your company require them.

Website Maintenance

Once you complete with the setup of your Ecommerce website, you have to manage it on a consistent basis. Virtual assistants with appropriate qualifications make sure that an Ecommerce website offers flawless and seamless shopping experience to the customers.

Concluding, you need to connect a reputed company for your needs who can provide experienced virtual assistants for the tasks stated above. FOCUS on your core work area and leave the rest to your Virtual Assistant.

By Brij

Virtual Assistants- Your Fastest Ticket to Growth in 2018!

We as entrepreneurs are special people.

But many of them restrict them to their older days of one-man army or in other terms solo warrior without recognizing that now they are the flag-bearer. We have to understand and figure out that our tasks list involves the most important things that decide company’s growth and future decisions, while delegating the remaining ones.

In simple words, founders, leaders and managers should be involved in high-payoff activities only to advance the business. On the other side, they should hire trained professionals to pull off the other daily activities.

Here comes the role of a virtual assistant, a compulsory designation and a differentiator for companies and business organizations involved in intense competition. A virtual assistant is obviously the fastest possible ticket to your growth in the year 2018 and in future. These are qualified and professional administrative specialists providing us the necessary structure, discipline and support to make our entrepreneurial randomness risk steady and stable.

Foster Communication as Growth Channel

Virtual assistants act as intermediaries to check the voicemail and email inbox on behalf of companies and at the same time, give effective replies to the potential clients. They always make sure that a company owner/founder remains accountable for communicating in a professional, transparent and in a timely manner.

They play prime roles to bridge the gaps, avoid interference and reduce ambiguity largely. In this way, they make sure about consistently in the efficiency and productivity cycle. In this way, virtual assistants create employee engagement, increase operational performance and keep every possible actionable strategy alive.

Helpful as Inspiring Innovation and Big-picture Thinking

Virtual assistants help a large number of ultra-autonomous company heads and stubborn executives to create a range, in which they could focus properly. Expertise of virtual assistants in planning, organization and various communication-related activities allow them to reduce the burden of routine incidentals and daily mandatory tasks from generating standard reports to finessing of various operational functions.

With the passage of time, this sustains a strong momentum to give enough confidence to decision-makers and surrender, which they require for becoming optimally effective i.e. to formulate plans, to think and execute properly. Broad thinking and big picture are mandatory for an entrepreneurial mind.

Virtual Assistants Give Good Value

Virtual assistants always deliver good value by simply freeing up one’s personal life from his professional work. VA in simple words optimizes tactics, tools and tips directed towards creating a pool of opportunities, replenishment and expansion in the entire personal sphere of a company’s founder/manager.

Therefore, virtual assistants are the fastest possible tickets to grow and achieve success for every type of company and business organization in 2018 and in upcoming years.

By Brij

5 Important Features in an Online ECommerce System

Online eCommerce systems are easily available on the internet for example Prestashop, Magento, osCommerce, Zen Cart and etc. With so many different systems, we really need to know which system to use and which one will matches our types of business best. This article aims to provide you five important features of the eCommerce systems so that you can decide for yourself which system suits your online business best.

Catalog Management

Catalog management is an important aspect of an eCommerce solution. It manages all your products under one roof, ideally it should come with batch import and export functions, and this is an important feature when you have many products to be uploaded onto the website. This feature can help you reduce valuable time by doing a mass upload/download of products onto your server. Imagine how much time can be wasted if you need to upload 3000 products onto your server manually. The catalog should also allow you to manage the prices of your products easily. It should also come with a scheduler to allow you to schedule the prices of your products automatically. When browsing your catalog, the system should also come with a filter and built-in search facility that can help you locate your products easily.

Marketing and Promotions Tools

Marketing and promotion is very important for you eCommerce website. A successful eCommerce store needs occasional online promotions and marketing campaigns to keep your visitors coming back and make that important purchase. Make sure your eCommerce system allows you to create and manage discount coupons, create and manage pricing rules for members and non-members. Powerful tools to allow you to upsell and cross sell your products. These tools are essential for your site to retain customers.

Shipping and Delivery Features

Depending on the type of products you sell on your online store, a well-designed shipping and delivery module is important for your eCommerce site. The delivery/shipping module is the most important feature for the end customers. The system needs to allow your visitors to select the types of delivery options for his/her order, the system also need to auto calculate for the visitor the shipping charges. On top of these, it is also important for you to know what are the international carriers supported and how easy if it for you to integrate the carriers into your system. For example DHL and FedEx provides real-time shipping rates, you need to know how you are able to integrate to them into your eCommerce system.

Payment Modules

Similar to shipping and delivery, the payment module is the one of the most important feature in an eCommerce system. Getting paid is the ultimate aim of most eCommerce site selling products and subscriptions. Your eCommerce system needs to support the major payment gateways and systems available. E.g. PayPal, Wordplay and 2 Checkout. Your eCommerce site visitors should also be given the freedom to choose from a list of different payment options as different payment systems are popular in different regions
in the internet.

Search Engine Optimization

The last important feature of my list is the Search Engine Optimization (SEO) feature in the eCommerce system. SEO is very important in all eCommerce sites, your products and services need to be crawled and indexed by search engines. Without SEO, nobody can find the products they want on the internet, and your site cannot find her customers. Unless you are able to market your eCommerce site’s products to the world by other means, otherwise no one will be able to find your products. To be search engine optimized, your eCommerce system needs to generate for you search engine friendly (SEF) urls, they should also help you generate sitemaps automatically to allow you to submit your site to the search engines. They should also provide you the feature to input the meta-information of you products easily on the admin panel of the eCommerce system.

By knowing your online business well, you should be able to decide for yourself which eCommerce system is best for your business. These important features in the eCommerce system will help you manage and operate your eCommerce site efficiently, without these important features, you can find yourself wasting a lot of unnecessary time and effort managing your eCommerce store. If you still cannot decide which system is best for your business needs, you should always consult an expert in developing and customizing eCommerce systems, these guys can provide you the best solution for you and make sure that you time will not be wasted on managing your site but to be used on make more sales on the eCommerce industry.

By Brij

5 Reasons as to why you should get associated with Cliff Technologies!

 

A few years ago, if someone would have proposed the concept of doing business across the globe, we definitely would have considered it as the most expensive and challenging task. But with the evolution of technology, it’s now pretty easier and effective to outsource your business. With lots of opportunities overseas, it is now the basic requirement to be known worldwide. So if you have a business or business plan, don’t just wait for the miracle to happen, take the right decision which will take you towards the growth and success of your business.

Let us first make you all aware about Cliff Technologies! It is a universal, technological, outsourcing and consulting company connecting 30+ countries in 5 continents with global initiative and services. This might be the right time to get associated with platforms like Cliff Technologies and expand your business on the global level. We assist you from setting up your web presence to your product, business marketing and inventory and account management.  Let’s see the top 5 reasons you need to be a part of Cliff Technologies:

  1. We assure reliability, safety, and security while handling client data so that you can be sure and confident about sensitive issues like information security and confidentiality.
  2. Our team of highly skilled professionals are dedicated to deliver the accurate commitment based results on the service agreement and thereby keeping transparency with business terms.
  3. Our services are designed in the way to deliver the best with the value of your money. Our team ensures to derive the maximum returns on your investments.
  4. We provide proactive and ardent customized solutions whenever required and share our expertise on critical issues like sales and growth.
  5. We keep active and frequent communication with all our clients and keep them updated about the progress of their individual projects and keep brainstorming about the everyday hurdles and milestones.

Feel free to contact us to know more about setting up your online business to systematic management of your data, complete digital marketing or starting up with Amazon, eBay or Shopify.

Contact Us

 Cliff Technologies LLC
221 East Indianola Avenue, Maricopa, Phoenix,
AZ 85012

Email: [email protected]

By Brij

Have you done everything to ensure the success of your Business?

 

Have you done everything to ensure the success of your Business?

Are you drowning in the sea of questions as to what to do and what not to? When it comes to the success and growth of your business, you don’t want to leave any stone unturned. Also, you are never short of suggestions and advises, but it that enough and relevant for the type of business you are running? If the answer is No, then you have a lot to think and work about and we hope this blog will help you and boost not only your business but your confidence too.

It is essential for you, as a seller to understand the need to sell your products on as many places as you can. It’s hardly possible for your business to be physically present everywhere, especially if you own a small business. We are sharing a checklist, which covers all the important factors you need to know:

  • Get your E-Commerce platform ready, if you haven’t already done that yet. If not, then you need one ASAP so that you can target a large number of people at one time. And if “getting an online store” is a hassle for you, then get help from experts and you simply sit back and relax.
  • Marketing & SEO strategies; make a plan to help the potential customers to find your store using the search engines. It targets potential, relevant and massive traffic and increases not only your sales but your brand value too.
  • Optimize and customize your storefront; you must have the complete control over your website so that you’d be able to customize in the way you like from layout, colors to content. Chose your own design and theme and make sure your store page is user-friendly.
  • Product management; it is as important as earning money. You need to manage your inventory, organize your products by category, type season, sale, etc., and add multiple images to make consumer’s selection easier.
  • Payments and checkout; make sure the payments options are easy and quick so that your customers find the entire shopping experience happy and friendly.

Keep these points handy and sure your business success. We agree, some of these points seem critical to handle but that’s where specialists come in. They will not only handle your account for you but will also drive sales for you. One of top e-commerce platform is Shopify. We hope you follow all these steps and simply sit back and relax while your business is being run and flourished.

Good Luck!

By Brij

Holidays! Are you and your Business ready for it?

Holidays! Are you and your Business ready for it?

Holiday season is just round the corner and will be here before you know it. This the time of the year which has seen previously to have a hike in buying percentage compared to the rest of the year. Now is the perfect time to implement all the digital marketing plans and ideas you have thought throughout the year, if you haven’t done it already. The most important question you need the answer to is: What needs to be done to be prepared for Holidays?

Waiting too long will be like putting your business at disadvantage. You have to make sure you are ready to entertain the increased traffic and customer’s mindset as they will be ready for “click and buy”. Well here’s what you need to do to ensure your Online Business is ready for this fast approaching Holidays.

  1. Make sure people can find you Online

It is important for you to have your web presence known. With so many people accessing internet, it is quite surprising to know that almost 50 percent of U.S. small business still don’t have websites. If you don’t have one, now is the time to get started.

  1. Do you have an E-Commerce platform ready?

E-Commerce industry is the next best thing and is the most common type of mode used when we talk about Online Business. To ensure your business success this Holiday season we recommend you to get your Business associated with the top giants like Amazon. Want to get associated? Visit Cliff Technologies.

  1. Product Listing & Content

It is very essential for you to get your products listed with the best possible content. It is your responsibility to get your customer aware about all the products you are selling with the best descriptive content. So that keyword search will pick your product among the million others. It is important to get your content develop according to the purpose its fulfilling.

  1. Digital Marketing

This includes a vast segment of services committed to make available promotional activities through Blogging, Content, Video promotions and interactive forums while targeting Paid Advertising with Google Adwords and Facebook Ads as the mode to get maximum traffic. Also includes social media platforms like, Facebook, Twitter, Google+, Pinterest, Linkedin and YouTube.

  1. Delivery, Deals, Offers and Discounts

Last but most important is the heading of this point. It is very easy to gather a lot of traffic by keeping is mind the little but very essential factors like Delivery and shipping; whether Delivery is free or low cost. Also Offers and discounts are said to have gathered more traffic than on non-discounted products. Also Deals, Offers and Discounts not only increase the traffic but also make your customer’s feel special. Know more at Cliff Technologies.

So, pull your socks up and get prepared for the wonderful Season of Holidays. Seek Expert Help and enjoy these Holidays with your family and loved ones and let the Experts worry about everything else.

Happy Holidays!

By Cliff Social Team

We Are Hiring | Cliff Technologies

Owing to the continuous growth in the IT industries, Cliff Technologies is looking out for the deserving candidates who are efficient to utilize their skills to succeed in their career.

Experienced PHP Developer:

If you have a flair for development and if you have experience in PHP, Cliff Technologies is looking for an Experienced PHP Developer. The candidate must possess the following skills-

  • Minimum one year of experience
  • Knowledge of PHP frameworks
  • Possess understanding of MVC design patterns
  • Must possess basic understanding of front-end technologies, that include JavaScript, HTML5, Bootstrap and CSS3
  • Must possess the knowledge of object oriented PHP programming and Ajax and jquery
  • Must be familiar with SQL/MySQL databases and its declarative query languages

ECommerce Support Executive:

This is a great opportunity for both Freshers and Experienced candidates who have a flair in internet marketing, online shopping and basically customer caring. The job involves the candidate to be in touch with the clients and their consignments throughout the delivery.

  • The candidate must be fluent in spoken and written communication in English
  • Must possess the basic understanding of the computers, internet and its basic applications
  • Must possess the basic knowledge of MS Office including MS Outlook and web browsers
  • Must have the ability and willingness to resolve issues

Salary offered is best in the industry. If you find yourself possessed the said skills, kindly drop your CV’s and cover letter at [email protected]

We will reach you as early as we can.

By Cliff Social Team

Set Your Festive Web Presence By Cliff Technologies


A lot of plans have to be implemented concerning web development in festive seasons. Ecommerce websites have to bring a special appearance and outstanding presentations in order to target their customers for achieving sales, whereas many other organizations also offers special packages to their clients as a festive bonanza.

At Cliff Technologies, the development team has to finish many of its client assignments seeking their festive needs. A team has a challenge to do all new launches for Diwali for its eCommerce clientele and deliver the best possible solutions. For IT clients, to bring a change in their existing websites is also important. Many of our clients want us to develop animated videos, emailers, advertisements, banners, etc. on the occasion of festivals. The Cliff Animation team has recently made two videos whereas web designing team has created an innovative emailers for many of its clients on the demand of festive requirements.

Our integrated and global solutions have proven to be best in case of every service that we provide. As an organization, we are equally oriented towards all the services that we offer preserving both traditional approach and a touch of modernity and latest technologies to it.  This approach makes us more efficient in delivering the unique and quality services with the end product as  expected.

With our dedications and efforts, we give our best to make these festivities prosperous to our clients and celebrations brings success to them. We wish a very happy festive to all our clients, customers and our website users. We would like to share our latest animated video  available at: www.facebook.com/CliffTech/videos/1039865512732479/

Top Ecommerce Tasks- Assign to your Virtual Assistant Now!
Virtual Assistants- Your Fastest Ticket to Growth in 2018!