Cliff TechnologiesCliff Technologies

By Sonal Dharampuria

Thinking to start a Successful eCommerce Business?

It all started on 1979 when Michael Aldrich invented online shopping by connecting a modified television to a transaction-processing computer via a domestic telephone line; then the rest is history. It has been 39 years now since its first evolution and this Ecommerce Explosion have given fears to traditional malls.

The Ecommerce world have changed tremendously in all possible ways in the last decade with the inclusion of:

  • Online Marketplaces
  • Mobile Commerce
  • Digital Marketing & Advertising
  • Personal Online Stores

Such a great revolution has compelled all the entrepreneurs to focus on launching their online businesses; they do intend to succeed fast but most of them characterize same behavioral pattern. They do focus to gather as much advice as possible from their professional references, online media or friends ignoring the fact that each business is unique and has to be taken care very specific to its genre. They are more focused looking into their future ignoring the fact of their journey that will lead.

Creating an online business is not a simple affair; it doesn’t matter how unique your products or services are but still your stakes are higher as you’ll be competing with the world. Here the need arises to hire an Ecommerce Specialist who takes your entire burden and focus on achieving your future targets.

They assist you with working standards, needed technologies, best practices and policies that needs to be taken care specific to your business genre. Let’s see how an Ecommerce Specialist can save you from all the botheration:

  1. Initial StartupStarting off is the most important thing that decides your future planning and your success; most experienced business owners say “60 day mark is the toughest” hence seek as much expert hands as possible to stand rock-solid. Some of the few important things that needs to be kept in mind are:
    1. Product Research
    2. Market Trends
    3. Competitor Analysis
    4. Marketplaces Startup Assistance (Amazon, eBay, etc.)
    5. Brand/Category Approval
    6. Product Content and Listing
    7. Online Store Design & Development

Taking care of all the above points is really difficult keeping in mind your existing work chores hence connection to a reliable Ecommerce Partner is the best option to get started.

  1. Creating your Own Online Store– We all know that creating an online store is not easy! We are puzzled after seeing so many options online that commit best technology, speed, easy to navigate, user-friendly interface, optimized code pattern, and so on; hence seeking an expert assistance is mandatory. It will take care of your qualms by:
    1. Choosing the best technology like Shopify
    2. Designing and developing best Store
    3. Product Migration & Building
    4. Product Images and Content
    5. Security and Payment Gateways
    6. Handling Everyday Operations & Customer Support
    7. Regular Store Maintenance, etc.
  1. Presence in Marketplaces– We cannot ignore the presence of a huge arena of online marketplaces viz. Amazon, eBay, Walmart, NewEgg, Etsy, etc. that dominate the Ecommerce space; they have their own rules and policies that need to be adhered at all cost. These platforms provide instant exposure of your products but it definitely needs a strategy with strict guidelines as per marketplace norms. Your Ecommerce Specialist step-by-step guide is very important so as to get most out of these platforms.
  1. Digital Marketing & Advertising– It is really challenging to reach out to relevant audience; only few succeed in making money at the end. A right marketing strategy is the only solution that can make you stand out from the crowd; it applies to your own Store or any of the marketplaces. A relevant Ecommerce Specialist will work out a great marketing/advertising plan using the most relevant Digital Marketing tools viz. Social media, blogs, paid advertising, content marketing, etc. resulting in maximum exposure and sales.

We all know that online shopping or Ecommerce will continue to grow exponentially rising your products sales in all the possible online channels but it will not be achievable without an Ecommerce Expert who can guide and handle your account at all levels. It is important to understand your needs, required approach and buyer’s vision to take you to top!

By Cliff Team

Top Ecommerce Tasks- Assign to your Virtual Assistant Now!

Operating an E-commerce business is obviously not a piece of cake, particularly for medium and small companies. As an owner, you not only have to operate your business, marketplaces but the entire online store properly.

This means, you have to update various products, include new products, update price related details, manage your online promotions, deal with shipping, provide the necessary customer support; in fact, the list here is endless.

However, successful business owners always dedicate their valuable time in doing those activities, which they can do the best i.e. operating and growing the company. On the other side, they leave the administrative duties and routine tasks, including those mentioned here in the shoulders of qualified and professional virtual assistants.

Your outsourced Ecommerce virtual assistants will help you to operate your website, free up your valuable time to focus on strategic business aspects directed towards increase the revenue. In this blog post, we will discuss a few E-commerce tasks, which your outsourced virtual assistant may perform easily.

Customer Service

Customer satisfaction is very much essential for any Ecommerce business to achieve in its sector, but it is one of the time-consuming activities. Hence, a virtual assistant possessing found customer service skills may easily answer customer queries via live chat, phone, social media and email. He gives answers in real-time, convince prospects to make purchases, deal with dissatisfied customers tactfully, manage the lost shipments and so on.

Order Processing

Virtual assistant may deal with order processing on behalf of your online company. These include order entry, its invoicing and shipment process. He compiles the orders, sends invoices to drop-ship or shipping companies and deals with daily tasks.

Exchanges/Returns

Virtual assistant of any company/ecommerce business manages exchanges and returns of products. He communicates directly via email with suppliers and customers to setup exchanges, product returns and refunds.

Inventory Management

Virtual assistants possessing skills in inventory management may monitor various stock levels; update the website to reflect the stock to various suppliers. In addition, they possess on-hand warehouses and allow you to replenish specific products.

Placement of Product Orders

Virtual assistants work with various suppliers, mail invoices to payable accounts and make sure to maintain stocks in the warehouse or any place, where your company require them.

Website Maintenance

Once you complete with the setup of your Ecommerce website, you have to manage it on a consistent basis. Virtual assistants with appropriate qualifications make sure that an Ecommerce website offers flawless and seamless shopping experience to the customers.

Concluding, you need to connect a reputed company for your needs who can provide experienced virtual assistants for the tasks stated above. FOCUS on your core work area and leave the rest to your Virtual Assistant.

By Sonal Dharampuria

Virtual Assistants- Your Fastest Ticket to Growth in 2018!

We as entrepreneurs are special people.

But many of them restrict them to their older days of one-man army or in other terms solo warrior without recognizing that now they are the flag-bearer. We have to understand and figure out that our tasks list involves the most important things that decide company’s growth and future decisions, while delegating the remaining ones.

In simple words, founders, leaders and managers should be involved in high-payoff activities only to advance the business. On the other side, they should hire trained professionals to pull off the other daily activities.

Here comes the role of a virtual assistant, a compulsory designation and a differentiator for companies and business organizations involved in intense competition. A virtual assistant is obviously the fastest possible ticket to your growth in the year 2018 and in future. These are qualified and professional administrative specialists providing us the necessary structure, discipline and support to make our entrepreneurial randomness risk steady and stable.

Foster Communication as Growth Channel

Virtual assistants act as intermediaries to check the voicemail and email inbox on behalf of companies and at the same time, give effective replies to the potential clients. They always make sure that a company owner/founder remains accountable for communicating in a professional, transparent and in a timely manner.

They play prime roles to bridge the gaps, avoid interference and reduce ambiguity largely. In this way, they make sure about consistently in the efficiency and productivity cycle. In this way, virtual assistants create employee engagement, increase operational performance and keep every possible actionable strategy alive.

Helpful as Inspiring Innovation and Big-picture Thinking

Virtual assistants help a large number of ultra-autonomous company heads and stubborn executives to create a range, in which they could focus properly. Expertise of virtual assistants in planning, organization and various communication-related activities allow them to reduce the burden of routine incidentals and daily mandatory tasks from generating standard reports to finessing of various operational functions.

With the passage of time, this sustains a strong momentum to give enough confidence to decision-makers and surrender, which they require for becoming optimally effective i.e. to formulate plans, to think and execute properly. Broad thinking and big picture are mandatory for an entrepreneurial mind.

Virtual Assistants Give Good Value

Virtual assistants always deliver good value by simply freeing up one’s personal life from his professional work. VA in simple words optimizes tactics, tools and tips directed towards creating a pool of opportunities, replenishment and expansion in the entire personal sphere of a company’s founder/manager.

Therefore, virtual assistants are the fastest possible tickets to grow and achieve success for every type of company and business organization in 2018 and in upcoming years.

Thinking to start a Successful eCommerce Business?
Top Ecommerce Tasks- Assign to your Virtual Assistant Now!
Virtual Assistants- Your Fastest Ticket to Growth in 2018!